Pivotal CRM named as one of the Top 15 CRM packages in Enterprise category

Released on: May 9, 2008, 5:36 am

Press Release Author: PRHUB

Industry: Software

Press Release Summary: CDC Software, a wholly owned subsidiary of CDC Corporation
(NASDAQ: CHINA) and a global provider of industry-specific enterprise software
applications and consulting services, today announced that its Pivotal 6.0 CRM
software suite has been named by ISM Inc., a premier CRM consulting firm, as one of
the "Top 15" CRM software packages in the enterprise category for 2008, its 12
consecutive appearance in this prestigious listing.





Press Release Body: The Top 15 are divided into two categories-1) Enterprise, and 2)
Small & Medium Business (SMB) - to reflect the changes in, and growth of, the CRM
marketplace.



Pivotal CRM 6.0 was chosen after intensive testing by the ISM Software Lab at its
Bethesda, Md.-based headquarters. Each package was rated according to 217 selection
criteria, including 103 business functions, 52 technical features, 36 implementation
capabilities, 9 real time criteria and 17 user-support features.



"The winners of the 2008 Top 15 continue to raise the bar for the CRM community with
significant advancements in both functionality and connectibility," said Barton
Goldenberg, president, ISM. "Mobile access, as well as Web 2.0, are of increased
importance to sales and marketing professionals and their always-on,
always-connected Digital Clients."



"CDC Software is to be praised for obtaining the Top 15 honor as ISM's software
selection process is strenuous and comprehensive," added Goldenberg. "CDC Software
is a leader in the CRM industry."



The Top 15 selections are featured in ISM's 16th edition of The Guide to CRM
Automation and in a Top 15 CD available at (www.ismguide.com).



According to Eric Musser, president and CEO of CDC Software, "We are honored to
appear on ISM's listing of top CRM providers for the 12th consecutive year. Pivotal
CRM 6.0 is built on a highly flexible, Microsoft.net-based architecture, with a rich
set of CRM capabilities that support best-in-class mobile sales functionality and
multi-language, global sales and marketing campaigns. This award not only validates
our commitment to ongoing product innovation, but also our continuing commitment to
providing increasing value in support of our customer's success."



ABOUT ISM



Founded in 1985, ISM Inc. offers strategic advisor services to organizations
planning and implementing Customer Relationship Management (CRM), Contact Center
initiatives and Digital Client initiatives. ISM annually publishes The Guide to CRM
Automation and Top 15 CRM and Real Time CRM software reviews. Barton Goldenberg,
founder and president of ISM, is the author of CRM in Real Time (published by
Information Today) and CRM Automation (published by Prentice Hall) and is a
columnist for a number of publications including CRM Magazine. ISM private sector
clients include AAA, Amtrak, Delta Faucet, ExxonMobil, IBM, Lucent Technologies,
McGraw-Hill, Nike, NYSE, PepsiCo, Roche, T. Rowe Price, United Way and Xerox; ISM's
government clients include the Department of Defense and the US Postal Service.



About Pivotal CRM

Pivotal CRM helps organizations create superior customer experiences and offers rich
functionality, a highly flexible application platform, a full customer relationship
management application suite, and best-in-class customization abilities, all with a
low total cost of ownership. The Pivotal CRM software suite includes a powerful
application platform and additional capabilities in analytics, mobile CRM, partner
management and marketing automation.

Designed to produce meaningful increases in revenues, margins, and customer loyalty,
Pivotal CRM is used by more than 2,000 companies around the world. For more
information about Pivotal CRM, please visit www.pivotalcrm.com.

About CDC Software

CDC Software, The Customer-Driven CompanyT, is a provider of enterprise software
applications designed to help organizations deliver a superior customer experience
while increasing efficiencies and profitability. CDC Software\'s product suite
includes: CDC Factory (manufacturing operations management), Ross ERP (enterprise
resource planning) and SCM (supply chain management), CDC Supply Chain (supply chain
management, warehouse management and order management), Pivotal CRM and Saratoga CRM
(customer relationship management), CDC MarketFirst (marketing automation and lead
management), Respond (customer complaint and feedback management), c360 CRM add-on
products, industry solutions and development tools for the Microsoft Dynamics CRM
platform, Platinum HRM (human resources) and business analytics solutions.

These industry-specific solutions are used by more than 6,000 customers worldwide
within the manufacturing, financial services, health care, home building, real
estate, and wholesale and retail distribution industries. The company completes its
offerings with a full continuum of services that span the life cycle of technology
and software applications, including implementation, project consulting, outsourced
business services, application management and offshore development. CDC Software is
the enterprise software unit of CDC Corporation (NASDAQ: CHINA) and is ranked number
12 on the MBT 2007 Global 100 List of Enterprise and Supply Chain Management
Application vendors. For more information, please visit www.cdcsoftware.com.

Forward Looking Statement

This press release includes \"forward-looking statements\" within the meaning of the
United States Private Securities Litigation Reform Act of 1995, and includes
statements relating to our commitment to ongoing product support and innovation and
providing increased value in support of our customers' success, the features and
functionality of the Pivotal CRM 6.0 software and continued market acceptance
thereof and other statements which are not historical fact. These statements are
based on management\'s current expectations and are subject to risks and
uncertainties and changes in circumstances. There are important factors that could
cause actual results to differ materially from those anticipated in the forward
looking statements including, among others: the need to develop, integrate and
deploy applications to meet customer\'s requirements, the possibility of development
or deployment difficulties or delays, the dependence on customer satisfaction with
Pivotal's CRM 6.0 Software Platform, continued commitment to the deployment of the
solution, and the ability of staff to utilize the information generated with Pivotal
CRM 6.0 Software Platform. Further information on risks or other factors that could
cause results to differ is detailed in filings or submissions with the United States
Securities and Exchange Commission made by CDC Corporation in its Annual Report for
the year ended December 31, 2006 on Form 20-F filed on July 2, 2007. All
forward-looking statements included in this press release are based upon information
available to management as of the date of the press release, and you are cautioned
not to place undue reliance on any forward looking statements which speak only as of
the date of this press release. The company assumes no obligation to update or alter
the forward looking statements whether as a result of new information, future events
or otherwise.



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